Case Processing Operation Center (CPOC) Support Services

The Defense Counterintelligence and Security Agency (DCSA) is preparing to issue a solicitation for Case Processing Operations Center (CPOC) services related to federal background investigations, with the contract set to support functions such as case processing, application ingestion, case maintenance, and system implementation support for the National Background Investigation System (NBIS). The contract will be a hybrid type, combining firm-fixed-price and labor-hour components, with an initial performance period of twelve months and up to four renewal option periods. The procurement is designated as a 100% Small Business Set-Aside under NAICS code 561611, Investigation & Personal Background Check Services, with a size standard of $25 million, and is intended to be awarded through a competitive process following the release of the formal solicitation, which is expected within 30 to 60 days. The services may be performed at locations including Boyers, Pennsylvania, and St. Louis, Missouri, or other approved sites. The government will post all solicitation amendments and notices exclusively on SAM.gov, and interested vendors must be registered in SAM and complete the necessary certifications to participate. The solicitation will specify the detailed requirements, and technical documents not available online due to sensitivity will be accessible at designated reading rooms, with access contingent upon signing a Non-Disclosure Agreement. The response deadline for proposals is anticipated to be approximately 30 days after the solicitation release, with questions to be submitted as instructed in the upcoming solicitation. The contracting officer overseeing this effort is Cheryl Hall.