CBP OTD Detecting Deception & Eliciting Responses (DDER) Training Support

The U.S. Customs and Border Protection has awarded an IDIQ contract with a ceiling value of $2,135,000 to The Critical Mass LLC for Detecting Deception and Eliciting Response Role Player services to support rapport-based interviewing training. The contract, awarded on May 18, 2026, is designated as a Women-Owned Small Business set-aside under NAICS code 541611 and falls under the Mission Support Contracting Division of the Department of Homeland Security. Performance will primarily occur in Harpers Ferry, West Virginia, with the contracting office headquartered in Washington D.C. The contract supports training initiatives aimed at enhancing interrogative techniques through the use of specialized role players, focusing on behavioral analysis and communication strategies. Points of contact for contract management are John Crockett and Karen Jeter, both reachable through official DHS email addresses.