CE Connect

The New York State Division of Criminal Justice Services is conducting a single-source procurement for the maintenance and support of Caseload Explorer, a proprietary case management system used by county probation departments throughout New York State. The system is essential for managing supervision, investigations, and financial transactions such as restitution. This procurement ensures the continuation of four Ce Connect software product subscriptions and provides for future professional services, including system customizations, modifications, and enhancements. Additional activities such as custom software and module development, research, and training will be managed through specific Statements of Work approved by the agency. The contract has a performance period of two years and is based in Albany, New York, with a state-wide scope of performance. As this is a notice of a single-source procurement rather than a competitive solicitation, there are no evaluation factors or competitive bidding requirements. The primary point of contact for this action is Christopher Puding within the Division of Purchasing. The procurement is identified by solicitation number 2139797 and was issued on October 9, 2026.