CellInsight CX7 Service Agreement 2026

The CellInsight CX7 Service Agreement 2026 is a presolicitation issued by the National Institutes of Health under the Department of Health and Human Services to secure annual preventive maintenance services for a laser-based fluorescence imaging system critical to research operations at the MATRICES Lab in Bethesda, Maryland. The system, used for high-resolution imaging in studies of diseases such as sickle cell disease and cancer metastasis, has exceeded its warranty period and requires immediate service coverage to prevent costly damage or downtime. The contract calls for one annual on-site preventive maintenance visit, 24/7 remote technical support via phone, email, and web, priority scheduling, and response times categorized by three severity levels as defined by the vendor’s quoted service specifications. Performance is to be conducted at the lab location: 9000 Rockville Pike, Building 35A, Room GD930, Bethesda, MD 20892, with services expected to begin approximately April 1, 2026. No multi-year term or end date is specified, indicating an annual service arrangement without automatic renewal. The solicitation number is 75N98026Q00376, posted on May 18, 2026, with a response deadline of May 28, 2026, and uses the NAICS code 334516 for instrument manufacturing for medical devices without any set-aside provisions. There is no pricing data, line-item structure, or estimated contract value provided, as the document lacks a formal Section B with CLINs or cost details. Invoicing must be submitted exclusively through the Department of Treasury’s Invoice Processing Platform or via email to NHLBIContractsBranchB@mail.nih.gov, with WAWF not authorized. The primary point of contact for contract administration is Audrey Noguchi, with Hannah Song Lee as the alternate, though no formal designation of COR, COTR, or PCO is given. No formal inspection criteria, quality standards, packaging requirements, security clearances, options clauses, or representational certifications are included in the documentation; acceptance is based on fulfillment of service deliverables defined in the vendor quote. No attachments or formal evaluation factors are listed, and proposals are expected to be submitted to the lab’s attention at the provided address, with no prescribed format, page limits, or file type restrictions specified.