Cellular Services

The Resort Municipality of Whistler is soliciting proposals for cellular services through solicitation number 10010927. The contract is designed as a three-year agreement with the possibility of three one-year extensions, targeting a contract execution date of December 18, 2026, and a service commencement and migration date in February 2027. The scope includes various service tiers, such as voice and data for carrier devices, SIM-only/corporate BYOD, data-only mobile broadband, and voice-only lines, alongside transition requirements for number porting and eSIM activation. A key requirement is the provision of a secure self-service administrative web portal featuring multi-factor authentication and role-based access control, as well as a proposed approach for a Bring Your Own Device pilot supporting up to 30 staff. Proposals must be submitted by December 7, 2026, and must include a completed Proponent Response Form, a Technical Compliance Matrix, and a Pricing Workbook. The evaluation process is weighted across several factors, with the Pricing Workbook accounting for 25 points (90 percent of which is based on the lowest total evaluated price), followed by Coverage and Network at 20 points, and Administration/Billing and Transition at 15 points each. Other scoring criteria include Devices, Support/SLA, Corporate Experience, and BYOD/Value Add. The successful proponent will be required to provide consolidated monthly invoicing with GL/cost-centre splits and identify key personnel for account management, technical support, and transition leadership.