CEO Customer Experience and Human Centered Design Support

The contract involves providing support services focused on customer experience and human-centered design for the Centers for Disease Control and Prevention (CDC). It is forecasted and aims to enhance the CDC's engagement with its customers through improved design and experience strategies. Specific details such as the solicitation number, NAICS code, and set-aside type are not provided, and the place of performance remains unspecified. The points of contact include Germaine Mullins, who serves as the program point of contact, and a contracting officer whose details are yet to be determined. This contract opportunity was posted on March 11, 2026, and it is intended to address the CDC’s ongoing efforts to improve how services and communications are designed with a human-centered approach. Interested parties can refer to the provided link for further information and updates.