Landlord Engagement and Outreach Services

The Landlord Engagement and Outreach Services subcontract involves performing outreach and engagement activities for prime contractors on Luton Council housing projects. The selected provider will be responsible for managing communications with landlords, executing engagement campaigns, and offering guidance on application processes. These tasks require the use of CRM software and communication platforms to handle inquiries, as well as a professional working knowledge of the Housing Act 2004. Key deliverables for this contract include the submission of detailed engagement reports and communication logs, with the ultimate goal of increasing application submission rates. Interested parties must submit their responses by December 4, 2026, for this project managed under the agency of Luton Council.