Cisco Hardware Replacement and Logistics Support

The contract requires the provision of next-business-day replacement for failed Cisco hardware components, encompassing full logistics coordination, shipping of replacement units, and the return of defective items. Service must be delivered promptly to ensure minimal downtime, with all transportation and return processes managed efficiently by the contractor. Performance is expected to be centered in Charleston, West Virginia, with the contractor responsible for meeting strict timelines and operational standards to support critical infrastructure continuity. This is a subcontract under NAICS code 484121, designated for motor freight transportation and logistics services, and is publicly posted by the West Virginia agency with a response deadline of July 22, 2026, at 6:30 p.m. The solicitation is open to eligible subcontractors capable of delivering rapid hardware replacement and logistics support aligned with Cisco’s technical and service requirements. While no specific set-aside provisions are indicated, all proposals must demonstrate proven capability in handling certified Cisco equipment, orchestrating nationwide or regional shipping, and managing reverse logistics for defective units without disruption to the end user's operations.