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Cisco SmartNet Maintenance and Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Cisco SmartNet Maintenance and Support contract is forecasted by the Alcohol and Tobacco Tax and Trade Bureau under the Office of Assistant Administrator for Information Resources and Chief Information Officer. It is categorized under NAICS code 541519, indicating it pertains to other computer-related services, specifically focused on technical support and maintenance for Cisco networking equipment. The contract aims to ensure continuous operation, timely updates, and expert assistance for Cisco hardware and software deployed across the agency’s infrastructure. While the solicitation number is not provided and no set-aside type is indicated, the inclusion of two point of contact personnel—Melissa Harbarger and Michael Miller—suggests a structured procurement process with designated oversight from both bureau and program office levels. The forecast was posted on May 25, 2026, and the place of performance and physical office address details remain unspecified, implying that support may be delivered remotely or across multiple locations. This contract underscores the agency’s reliance on Cisco’s SmartNet program for proactive maintenance, warranty services, and technical expertise to maintain network reliability and security.

General Info

Cisco SmartNet maintenance and support contract for Alcohol and Tobacco Tax and Trade Bureau, IT services.

Agency

Office of Asst Admin Info Res/cio → Alcohol And Tobacco Tax And Trade Bureau

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MD

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedMay 25

forecast

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Organization & Contact Information

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AgencyOffice of Asst Admin Info Res/cio → Alcohol And Tobacco Tax And Trade Bureau

Contacts2 people available

OfficeN/A

Organization / Agency

Office of Asst Admin Info Res/cio → Alcohol And Tobacco Tax And Trade Bureau

Office AddressN/A

Contacts

Melissa Harbarger

Miller Michael

Full Description

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Cisco SmartNet Maintenance and Support

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