City of Medicine Hat - Negotiated Request for Proposal - CMH26-80 - MHPS – Cellular Phones and Services

The City of Medicine Hat is soliciting a three-year contract for a fully managed, secure, and mission-critical telecommunications solution to support the operational needs of the Medicine Hat Police Service. The selected vendor will provide reliable mobile voice, data, and messaging services, along with standardized smartphones and comprehensive lifecycle management, data-only connectivity for specialized units, dedicated internet services, and remote connectivity solutions designed specifically for law enforcement. The agreement will serve approximately 191 smartphones and 47 data-only mobile connections, ensuring consistent, high-quality coverage and robust security across both urban and rural environments where officers operate. The vendor must guarantee operational resiliency and uninterrupted service, with strong security controls to protect sensitive police communications and data. The contract allows for variable service volumes during the term without penalty or adjustment to unit pricing, accommodating changes in staffing or equipment needs. Where existing hardware does not meet the awarded provider’s certified network standards, the Police Service may continue using non-certified devices until natural replacement cycles, avoiding forced migration costs or service disruption. The initial term is three years, with the City holding the option to extend the agreement for up to two additional one-year periods under the same terms. The solicitation, identified as CMH26-80 and AB-2026-03207, was posted on April 28, 2026, with proposals due by May 21, 2026, and is managed by Contracting Authority Joanne Bruneau-Carter.