Citywide Security Guard & Mobile Patrol Services

The City of Austin is soliciting proposals under RFP 5000 JOG3035 for citywide security guard and mobile patrol services to support various city departments, including Austin Energy, Austin Water, Facilities Management, and the Austin Convention Center. The scope of work encompasses routine security, mobile patrol, crowd management, and event security, with specific requirements for access control, incident response, and the delivery of daily officer and incident reports. Qualified contractors must hold an active Texas state license and have maintained such licensure for at least five consecutive years. The contract features an initial 12-month term with the option for four additional 12-month extensions. Proposals are evaluated based on a best-value determination, with weighted factors including qualifications and experience (35 points), the proposed solution (33 points), price (20 points), and preferences for local and small businesses (up to 6 points each). Awardees must adhere to strict insurance requirements, including commercial general liability, business automobile liability, and crime insurance, all with minimum limits of 2 million dollars. Additionally, contractors must comply with the City's Living Wages Program, paying employees at least 22.13 dollars per hour, and meet rigorous background investigation and fingerprinting standards for personnel assigned to restricted areas. All offers must be submitted by September 8, 2026, and include a price offer, a technical offer, and signed certifications.