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CivTech 12.5 - How can technology support multi agency processes for the protection of children in Scotland?

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Contract Overview

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The Scottish Government, in collaboration with Police Scotland and the National Social Work Agency, is seeking innovative technological solutions to enhance the Inter-Agency Referral Discussions process used to protect children in Scotland. The current system is hindered by fragmented IT infrastructure, manual workflows, and localized record-keeping, which lead to administrative delays and barriers to critical information sharing across various agencies and local authorities. The objective of this solicitation is to implement a secure, streamlined system for multi-agency information sharing that reduces administrative burdens and allows more time for direct support to families. The successful solution must facilitate the existing referral process while providing real-time local and national data to improve overall child protection outcomes across the country.

General Info

Scottish Government seeks secure technology to streamline multi-agency child protection information sharing.

Place of Performance

Not specified

Set-Aside

NONE

Documents

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Timeline

PhaseSolicitation
Posted

Solicitation

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Organization & Contact Information

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AgencyScottish Government
Contacts1 person available
OfficeN/A
Organization / AgencyScottish Government
Office AddressN/A

Full Description

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This Challenge presents an exciting opportunity to make a positive difference in protecting children in Scotland from harm, an area of the highest priority for the Scottish Cabinet and partners. Scotland’s child protection system relies on Inter-Agency Referral Discussions (IRDs) to make timely safeguarding decisions for children (over 17,000 IRDs took place during 2024-25). IRDs are effective and work well as a process, however they are currently supported by fragmented IT systems, manual processes and localised records. This results in duplication, delays, and barriers to information sharing across agencies and local authorities. These inefficiencies increase administrative burden, reducing time available for direct support to children and families. The Scottish Government, Police Scotland and the National Social Work Agency (TBC) are seeking innovative solutions that will enable secure streamlined multi-agency information sharing for the existing IRD process, as well as providing real-time local and national data to improve child protection outcomes across Scotland.

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