This Government Contract opportunity from Iowa was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Claims Management & Customer Support Services
Contract Overview
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The contract entails the provision of comprehensive 24/7 customer support and claims processing services specifically tailored for enrolled students at the University of Iowa. This includes managing call center operations to handle inquiries and assistance, adjudicating student claims, detecting and preventing fraudulent activities, and generating required reports for university compliance and oversight. The scope demands continuous availability and operational rigor to ensure timely, accurate, and secure service delivery across all student support functions. This subcontract is solicited under the NAICS code 524127 and has a response deadline of May 27, 2026, with the posting date listed as May 1, 2026. The work is to be performed in support of the University of Iowa’s Iowa office, though no specific physical location is designated. The contract does not specify any set-aside provisions or organizational type requirements, and the point of contact details are not provided. Bidders must be prepared to deliver integrated, technology-enabled support systems aligned with institutional reporting standards and regulatory expectations.
General Info
Agency
Place of Performance
IA, USASet-Aside
Documents
This scope was carved out of 18574.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Student Renter's Insurance Provider
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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