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This Government Contract opportunity from Iowa was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Claims Management & Customer Support Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract entails the provision of comprehensive 24/7 customer support and claims processing services specifically tailored for enrolled students at the University of Iowa. This includes managing call center operations to handle inquiries and assistance, adjudicating student claims, detecting and preventing fraudulent activities, and generating required reports for university compliance and oversight. The scope demands continuous availability and operational rigor to ensure timely, accurate, and secure service delivery across all student support functions. This subcontract is solicited under the NAICS code 524127 and has a response deadline of May 27, 2026, with the posting date listed as May 1, 2026. The work is to be performed in support of the University of Iowa’s Iowa office, though no specific physical location is designated. The contract does not specify any set-aside provisions or organizational type requirements, and the point of contact details are not provided. Bidders must be prepared to deliver integrated, technology-enabled support systems aligned with institutional reporting standards and regulatory expectations.

General Info

24/7 student support and claims processing for University of Iowa with compliance reporting, no location specified.

Place of Performance

IA, USA

Set-Aside

NONE

Documents

This scope was carved out of 18574.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Student Renter's Insurance Provider

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyUniversity Of Iowa
ContactsNo contacts available
OfficeN/A
Organization / AgencyUniversity Of Iowa
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 customer support and claims processing for enrolled students, including call center operations, adjudication, fraud detection, and university reporting.

More opportunities from University Of Iowa

Same awarding agency

NAICS: 561621
SLED
Campus Wide Fire Alarm Testing, Inspection, Maintenance, and Repair Upon Request and As Needed
Solicitation # 18615
The University of Iowa is soliciting proposals for campus-wide fire alarm testing, inspection, maintenance, and repair services to be provided on an as-needed basis. The scope of work is extensive, covering University Campus Operations and the University of Iowa Hospitals and Clinics, which includes approximately 30,000 alarms. Interested vendors must submit their proposals via the eBid system by November 9, 2026. Required submission materials include NICET certifications, state licenses, sample inspection reports, and audited financial statements. Selected contractors must adhere to strict University of Iowa Standard Terms and Conditions, including comprehensive insurance requirements and compliance with Iowa state laws. Because work involves healthcare facilities, vendors must comply with UIHC Contractor Badge and Gatefeed requirements, which include background checks and COVID-19 vaccination or exemption verification. The contract mandates adherence to various federal regulations, including the Davis-Bacon Act for applicable construction work, the Occupational Safety and Health Act, and FAR employment eligibility and non-discrimination standards. Additionally, contractors must certify they are not on the EPA List of Violating Facilities or the government-wide Excluded Parties List System.
Security Systems Services (except Locksmiths)

POSTED

21 days ago

DEADLINE

in 12 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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