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Claims Processing & Back Issue Fulfillment

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract governs the processing of claims related to missing, defective, or delayed electronic or print issues of publications, with a focus on timely resolution and customer satisfaction. It requires the contractor to fulfill requests for back issues dating up to one year prior to the claim date, ensuring replacements are delivered within a window of 30 to 60 days. The scope encompasses both digital and physical formats, emphasizing accuracy and efficiency in correcting fulfillment errors. The work is tied to the Department of Veterans Affairs through its Network Contract Office 23, with performance expected to occur in Minneapolis, MN, under a subcontract arrangement. The solicitation was posted on August 4, 2026, and responses are due by August 11, 2026, with the NAICS code 561400 indicating it falls under services for office administrative support.

General Info

Contractor resolves missing/defective publication claims for VA in Minneapolis, replacing issues within 30–60 days, digital or print, up to one year back.

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)View Agency

NAICS

Place of Performance

Minneapolis, MN, 55417

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Network Contract Office 23 (36C263)
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Office AddressN/A
ContactsNo contact information available

Full Description

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Handling claims for missing, defective, or delayed electronic or print issues, including fulfillment of back issues up to one year prior with replacement within 30–60 days.

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