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Customer Support & Help Desk for Toll Inquiries

Active

Federal

Response Deadline08/14/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of dedicated customer support services for Drug Enforcement Administration personnel regarding toll-related matters, including inquiries about toll charges, resolution of billing disputes, troubleshooting transponder issues, and assistance with account access. Services must be delivered to support DEA staff who rely on toll systems for official travel and operations, ensuring timely and accurate resolution of technical and administrative concerns. The work is performance-based and expected to maintain high service standards to minimize disruptions to federal law enforcement activities. This subcontract is solicited under NAICS code 561400, which covers business support services, and is set to be performed primarily in Chantilly. The solicitation was posted on July 31, 2026, with proposals due by August 14, 2026, at 2:00 PM. The contract does not specify a set-aside category and is issued by the Department of Justice on behalf of the Drug Enforcement Administration, with no designated point of contact listed in the public data. Interested parties must submit responses through the official SAM.gov portal to be considered for award.

General Info

Provide dedicated toll support services to DEA personnel in Chantilly, ensuring timely resolution of billing and transponder issues.

Agency

Department Of Justice → Drug Enforcement AdministrationView Agency

NAICS

561400View NAICS

Place of Performance

Chantilly, VA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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No contract breakdown available.

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Timeline

PostedJul 31

subcontract

Response DeadlineAug 14

Submission deadline

Response Deadline

08/14/2026, 02:00:00 PM UTCin 12 days

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Organization & Contact Information

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AgencyDepartment Of Justice → Drug Enforcement Administration

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Justice → Drug Enforcement Administration

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide dedicated customer support for DEA personnel on toll charges, billing disputes, transponder issues, and account access.

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