This Solicitation opportunity from Pennsylvania was posted on June 24, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Client Relations Management Services Software

Closed

2025-RFI-195State & Local

Submission Closed07/23/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561110

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AI Contract Overview

The City of Pittsburgh's Department of Public Safety, Office of Community Health and Safety, is seeking responses from vendors for a Software as a Service solution designed to manage client relations. The software must comply with HIPAA, 42 CFR Part 2, and CJIS regulations to securely store longitudinal client records, including sociodemographic data and resource and service needs. The solicitation, titled "Client Relations Management Services Software," was posted on June 24, 2025, with a deadline for responses set for July 23, 2025. The project is intended to be implemented within Pennsylvania and has an estimated contract value ranging from $500,000 to $2,000,000. Vendors are encouraged to submit comprehensive proposals addressing the scope of work outlined in the solicitation. The contract aims to enhance the department's ability to securely manage sensitive client information while ensuring compliance with relevant privacy and security standards. Interested parties can find additional details and submit their responses through the designated procurement portal, with Kathy Nieves serving as the primary contact for inquiries. This initiative reflects the city's commitment to leveraging technology to improve community health and safety services through secure and compliant client management solutions.

General Info

Agency

Pennsylvania → Office of Community Health & Safety

NAICS

561110 - Office Administrative Services

Place of Performance

PA, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedJun 24

Solicitation

Response DeadlineJul 23

Deadline has passed

Submission Closed

07/23/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyPennsylvania → Office of Community Health & Safety

Contacts1 person available

OfficeN/A

Organization / Agency

Pennsylvania → Office of Community Health & Safety

Office AddressN/A

Contacts

Kathy Nieves

contact@example.gov

+1 (555) 000-0000

Full Description

The City of Pittsburgh Department of Public Safety, Office of Community Health and Safety wishes to acquire information from possible vendors for a software as a service that could potentially meet its needs. This product should meet HIPPA-, 42 CFR Part 2- and CJIS-compliant requirements for the storing of longitudinal client records that capture client's sociodemographic information and resource and service needs. Responses will be considered for all of the services identified in the “Scope of Work” section set forth below.