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Clinical Staffing for Crisis Call Diversion

Active
International

Contract Overview

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This subcontract agreement involves providing qualified clinical personnel to support prime contractors on crisis call diversion projects for the Government of Ontario's Solicitor General. The selected accredited health or social service organization will be responsible for delivering 24/7/365 coverage of Clinical Managers and Crisis Workers. Key operational duties include performing crisis assessments via telephone, executing call intake and diversion protocols, managing emergency service transfers, and maintaining detailed clinical records using EMR or MIS platforms. The opportunity is categorized under NAICS code 624190 and is based in Canada. Interested parties must submit their responses by the deadline of December 1, 2026. This engagement ensures continuous clinical oversight and immediate response capabilities for critical crisis intervention services.

General Info

Subcontract for 24/7 clinical crisis call diversion services for Ontario Solicitor General.

Documents

This scope was carved out of tender_22226.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Crisis Call Diversion Services

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Organization & Contact Information

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AgencyGovernment of Ontario → Solicitor General
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides qualified clinical personnel for prime contractors on Solicitor General (Ontario) crisis call diversion projects. Performs crisis assessments via telephone, executes call intake and diversion protocols, and manages call transfers to emergency services. Maintains clinical records using EMR or MIS platforms. Requires accredited health or social service organization staffing. Delivers 24/7/365 coverage of Clinical Managers and Crisis Workers.

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