This Government Contract opportunity from Indiana was posted on September 23, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Cloud-Based Contact Center Platform and Infrastructure Hosting

Closed

State & Local

Submission Closed12/01/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 518210

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DEADLINE

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DEADLINE

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DEADLINE

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Satellite Data Compute Resources & Repository HostingThis subcontract, titled Satellite Data Compute Resources and Repository Hosting, is issued by the NASA Shared Services Center to support prime contractors on NASA Goddard Space Flight Center projects. The scope of work involves providing local compute resources and managed access to multi-satellite data repositories, specifically focusing on GEO imagery, precipitation products, LEO cloud and precipitation products, and atmospheric state parameters. These services are delivered through high-performance computing clusters, an active compute environment, and a dedicated data access portal. The contractor is required to adhere strictly to NASA-managed data security and availability standards to ensure the integrity of the atmospheric and satellite data. Classified under NAICS code 518210, the opportunity was posted on October 28, 2026, with a response deadline of November 2, 2026.

NASA Shared Services Center

POSTED

DEADLINE

Onsite AV Technical Support and Event ProductionThis subcontract for Onsite AV Technical Support and Event Production supports prime contractors on projects for the Department of the Treasury Taxpayer Advocate Service in Washington, DC. The scope of work involves the complete lifecycle of audio-visual management, including the setup, operation, and teardown of projectors, screens, and sound systems. Technical requirements include the operation of audio mixers, video switchers, and camera equipment, with specific utilization of 4x2 Seamless video switchers and Decimator MD-Cross V2 transcoders. The primary objective is to deliver a fully operational AV environment and ensure the successful execution of live-streamed events and webinars. Classified under NAICS code 518210, the contract focuses on providing high-level technical production and interface management to ensure seamless event delivery for the agency.

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POSTED

DEADLINE

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POSTED

DEADLINE

FedRAMP/FISMA Cloud Infrastructure ProviderThis subcontract opportunity with the NASA Shared Services Center seeks a provider to supply and maintain secure cloud hosting environments for prime contractors. The scope of work includes provisioning web, database, and services environments equipped with 1 TB of scalable data storage. To ensure the security of hosted data, the provider must maintain continuous FedRAMP and FISMA compliance utilizing authorized infrastructure such as Azure Government or AWS GovCloud. The project is categorized under NAICS code 518210 and will be performed in Orlando, Florida. Interested parties should note the posting date of October 28, 2026, with a response deadline set for November 2, 2026. The primary objective is the delivery of a fully operational, compliant, and secure cloud infrastructure to support NASA's operational requirements.

NASA Shared Services Center

POSTED

DEADLINE

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POSTED

DEADLINE

Cloud Contact Center as a Service (CCaaS) PlatformThis subcontract opportunity is for a Cloud Contact Center as a Service platform to support prime contractors on USCIS Enterprise Customer Experience 2 projects. The selected provider will deliver a fully operational, licensed CCaaS environment featuring cloud telephony infrastructure and CTI embedded softphone technology. The platform must be FedRAMP Moderate authorized and capable of supporting 3,000 concurrent agents with a high availability standard of 99.99 percent. The system will manage multiple communication channels, including voice, IP-TTY, web chat, email, and SMS. Managed under NAICS code 518210 for the Department of Homeland Security, the project is overseen by the USCIS Contracting Office. Interested parties should note the response deadline of November 12, 2026.

USCIS Contracting Office(erbur)

POSTED

DEADLINE

RFI - FEMA - Supply Chain Management System (SCMS)

Solicitation # 70FA3127I00000001

The Department of Homeland Security, through FEMA's Logistics Management Directorate, is conducting market research via a Request for Information to identify cloud-based Software-as-a-Service solutions for the transition, implementation, operation, maintenance, and modernization of the Supply Chain Management System. The system is designed to support disaster logistics operations, including warehouse and transportation operations, inventory management, in-transit visibility, point-of-distribution support, and financial reconciliation. The scope encompasses recurring SaaS licensing, cybersecurity and system authorization support, and optional surge capacity to handle disaster-response requirements. Technical requirements include FedRAMP High certification, compliance with DHS Enterprise Architecture, and adherence to Section 508 accessibility standards. The anticipated period of performance consists of one 12-month base period with four 12-month option periods. While most work will be performed at the contractor's site, some activities may occur at FEMA Headquarters in Washington, D.C., or facilities in Virginia. This RFI is for planning purposes and is not a formal solicitation; however, interested parties must submit a narrative response, a Vendor Streamlined Profile Matrix, and a Targeted Market Research Questionnaire by January 4, 2027. Respondents are required to provide a non-binding Rough Order of Magnitude cost estimate and disclose any potential organizational conflicts of interest. All submissions must be unclassified and follow specific formatting and submission guidelines via email.

Information Technology Development And Sustainment

POSTED

about 15 hours ago

DEADLINE

in 2 months

AI Contract Overview

The Indiana FSSA Mental Health and Addiction agency is seeking a subcontractor to provide and manage a secure, scalable cloud-based contact center platform and infrastructure hosting. This project focuses on supporting 988 call, chat, and text services through a combination of IaaS, PaaS, and SaaS solutions. The selected provider must ensure 24/7 uptime and maintain strict compliance with state IT standards to support critical mental health and addiction services. This subcontract opportunity falls under NAICS code 518210 and was posted on September 23, 2025. Interested parties must submit their responses by the deadline of December 1, 2025. Further information and procurement details can be accessed through the Indiana Department of Administration business opportunities portal.

General Info

Agency

Indiana FSSA Mental Health & Addiction

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

IN, USA

Set-Aside

NONE

Documents

This scope was carved out of 410-26-84962.

The full solicitation package (20 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

988 Contact CentersBid Documents

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 23

subcontract

Response DeadlineDec 1

Deadline has passed

Submission Closed

12/01/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyIndiana FSSA Mental Health & Addiction

ContactsNo contacts available

OfficeN/A

Organization / AgencyIndiana FSSA Mental Health & Addiction

Office AddressN/A

ContactsNo contact information available

Full Description

Provide and manage secure, scalable cloud infrastructure (IaaS/PaaS/SaaS) for 988 call, chat, and text services with 24/7 uptime and compliance with state IT standards.