CLOUDSERVUS LLC — DIR-CPO-6246

CLOUDSERVUS LLC has been awarded a deliverables-based information technology services contract under DIR-CPO-6246 by the Texas Department of Information Resources, designed as a cooperative procurement vehicle for state and local government entities, public education institutions, and other public organizations both within and outside Texas. The contract exclusively covers professional IT services across four technology categories: Application Development, Maintenance, and Support including upgrades and ERP systems; Business Intelligence, Data Management, Analytics, and Automation including Data Warehousing; IT Assessments, Planning, Independent Verification and Validation, and Market Research; and Project and Program Management. No hardware or software products may be sold under this contract, and reseller arrangements are prohibited. The contract is structured as a multiple-award indefinite-delivery/indefinite-quantity (IDIQ) vehicle, meaning individual task orders will be issued by customers with customized Statements of Work defined through Agile methodologies, including iterative development cycles, user stories, and acceptance criteria tailored per project. Performance locations are not fixed and will be determined on a per-task order basis, with potential work required within Texas but not limited to it. Proposals were evaluated under a trade-off methodology prioritizing technical merit over price, with 60% weight given to Respondent History and Experience and 40% to the Contract Marketing and Customer Support Plan. Mandatory pass/fail criteria include financial stability with a Dun & Bradstreet SER score below 9, a minimum three- to five-year operational history, compliance with accessibility standards including WCAG 2.0 AA, a valid HUB Subcontracting Plan, and a vendor performance rating of “C” or higher. Non-compliance with any threshold requirement results in disqualification. The contract enforces strict compliance with Texas-specific regulations including TX-RAMP for cybersecurity, E-Verify for employment eligibility, prohibitions on boycotts of Israel and energy companies, and adherence to NIST 800-88 for secure data erasure. Vendors must submit detailed organizational charts and service level breakdowns as attachments to Exhibit C, with file formats and naming conventions strictly regulated. Invoicing must follow customer-specific Purchase Order formats with no separate listing of the DIR administrative fee, and payment handling and accounting codes are not standardized within the base contract. All contract administration is overseen by a DIR-assigned Contract Manager post-award, with no designated COR or COTR identified in the base contract. Vendor personnel may be subject to background checks and conflict-of-interest disclosures, particularly regarding prior state employment or familial ties