Solicitation Number: Cognos_Warranty Notice Type: Sources Sought Synopsis: SOURCES SOUGHT SYNOPSIS: This request is an announcement for information/market research for planning purposes. The synopsis does not constitute a request for proposal, request for quote, invitation for bid nor does its issuance in any way restrict the Government as to its ultimate acquisition approach. The AFNWC/PKOA, Kirtland AFB, New Mexico, is seeking potential sources to provide a standard support plan with essential maintenance services supporting day to day operation of the Cognos environment and query tools implemented at HQ AFSC. SCOPE Includes: The Contractor shall provide a standard support plan with the following services: - Access to the latest releases and updates for supported products to keep the Cognos software up to date. - Provide web-based knowledge services with access to online technical resources to assist with problem solving. - Support case logging and tracking on the web or by phone. - Provide response and problem resolution from a skilled support analyst. Qualifications Please provide a list of licenses or certifications you feel may assist or provide support to your capabilities package. THIS NOTICE IS NOT A REQUEST FOR QUOTE (RFQ).Firms responding to this announcement should include company name, cage code, point of contact, address and indicate whether they are a small business, 8(a) concern, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, women-owned small business or large business. For consideration as a small business, the following applies: NAICS Code 541511 (Custom Computer Programming Services), Size Standard $25.0 Million. Companies shall provide a capabilities statement no longer than 5 pages in length. The Government reserves the right to set-aside any subsequent acquisition based upon known sources and/or responses to this synopsis. All interested offers are due no later than Tuesday, 26 October 2010 at 2:00 PM MST (Mountain Standard Time). Interested offers may be E-mailed (preferred) to michelle.allamon@kirtland.af.mil or mailed to AFNWC/PKOA, ATTN: Michelle Allamon, 2000 Wyoming Blvd SE, Bldg. 20604, Room B-18, Kirtland AFB, NM 87117, or faxed to (505) 846-4262 ATTN: Michelle Allamon. Contracting Office Address: AFNWC/PKOA Operational Contracting Squadron 2000 Wyoming Blvd SE Kirtland AFB, New Mexico 87117-5606 United States Place of Performance: Kirtland AFB, NM Kirtland AFB, New Mexico 87117 United States
