Commercial Computer Software Licensing and Support

The contract entails the acquisition of commercial off-the-shelf software designed for instrument control, data acquisition, and data analysis, with included licensing rights, comprehensive documentation, and ongoing technical support services. The software must be fully functional out-of-the-box, compliant with industry standards, and capable of seamless integration into existing scientific and experimental systems used at the Oak Ridge facility. All licensing terms must ensure unrestricted use for federal purposes, and support services are required to include timely remediation of issues, periodic updates, and user training materials. Performance is to be delivered to the U.S. Department of Energy contractor, UT-Battelle LLC, located in Oak Ridge with a zip code of 37830. The solicitation, posted on April 27, 2026, requires responses no later than 6:00 PM Eastern Time on May 6, 2026, and is structured as a subcontract under NAICS code 511210 for software publishing. The work must align with the operational needs of the federal laboratory environment, emphasizing reliability, security, and long-term maintainability without reliance on custom development. All deliverables are expected to meet federal procurement requirements for commercial software, including adherence to applicable data rights and intellectual property protections.