Computer Aid, Inc. — Managed services provider (MSP): T&M and project-based staffing

This cooperative purchasing agreement between Sourcewell and Computer Aid, Inc. establishes a framework for providing managed services provider solutions, specifically focusing on time and materials and project-based staffing. The contract is designed to offer staffing with related services and solutions to participating government and educational entities across the United States and Canada. It includes a detailed structure for Employer of Record services, defining various functional roles and labor categories such as Client Services Managers, Compliance Managers, and Project Managers to ensure comprehensive operational and program support. The contract was awarded following a competitive solicitation process and is effective through October 24, 2028, with the possibility of three one-year extensions. The agreement governs pricing requirements, warranty obligations, and procedures for service modifications. Key administrative oversight is provided by Sourcewell's procurement team and Computer Aid, Inc.'s service delivery and MSP leadership to ensure performance standards and guarantees are met for all participating entities.