This Government Contract opportunity from District of Columbia was posted on September 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Contact Center Technology & CCaaS Implementation

Closed

State & Local

Submission Closed09/22/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Tech 2 Information Tecnology serversThe Federal Bureau of Investigation, under the Department of Justice, has issued a forecast for the procurement of Tech 2 Information Technology servers. This opportunity is designated as a Small Business Total Set-aside under NAICS code 518210, with the place of performance located in Huntsville, Alabama. The forecast was posted on October 25, 2026. Interested parties may coordinate with Amanda Mobley or Small Business Specialist Marcia Denise Kirkpatrick for further information regarding this requirement.

Federal Bureau Of Investigation

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Race Registration Platform (SaaS)The University of Texas at Austin is seeking a subcontractor to provide a cloud-based Software as a Service platform for managing race event registrations. The selected provider will deliver a fully functional, hosted web interface that handles participant sign-ups, race-specific registration workflows, and integrated payment processing. To ensure the security of financial data, the contractor must maintain strict PCI DSS compliance for all credit card transactions. This subcontract opportunity falls under NAICS code 518210 and was posted on October 24, 2026. Interested parties must submit their responses by the deadline of November 6, 2026, at 8:30 PM. The project focuses on streamlining the registration process for prime contractors managing university-led athletic events through a secure and scalable digital infrastructure.

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Race Registration Platform

Solicitation # 721-27020

The University of Texas at Austin is soliciting proposals for a secure, cloud-based race registration and event management platform to support the Longhorn Run and other future recreational sports endurance events. The selected vendor will provide a comprehensive solution including implementation, configuration, training, reporting, and race-day operational support, as well as ongoing technical support and platform enhancements. Key technical requirements include PCI-compliant payment processing, secure data-handling practices, and the ability to integrate the registration platform with race timing vendors. Qualified vendors must demonstrate at least five years of experience in race registration and event management services. Proposals will be evaluated based on the vendor's qualifications, reputation, the quality of proposed services, and the ability to meet the university's specific needs. Submission requirements include detailed pricing for event and fundraising processing fees, refund and transfer fees, and renewal pricing. All proposals must be submitted digitally via the designated procurement portal by November 6, 2026, at 2:30 PM CST, and respondents must indicate their acceptance of payment under the SUA Program.

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Rental Assistance Software as a Service (SaaS) ProviderThis subcontract agreement establishes a partnership for the provision and hosting of a cloud-based Software as a Service platform designed to support prime contractors on rental assistance projects for the Montana Department of Commerce. The selected provider is responsible for delivering a fully operational SaaS environment that manages rental assistance workflows and implements ISO Base Platforms to ensure streamlined operations. The provider must adhere to all requirements outlined in the Exhibit C Information Technology Terms and Conditions. This engagement falls under NAICS code 518210 and is managed through the State of Montana, with a response deadline set for November 25, 2026.

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Rental Assistance for the Department of Commerce

Solicitation # COM-RFP-2027-0071R

The State of Montana, on behalf of the Department of Commerce, is soliciting proposals under solicitation number COM-RFP-2027-0071R to provide a Federal Rental Assistance Software System for the statewide Commerce Public Housing Authority. The scope of work includes the delivery of a Software as a Service solution, ISO base platforms, and professional services specifically for Project Based and Tenant Based Section 8 Low Income Housing programs. The response deadline is November 25, 2026, at 2:00 PM MST, with all submissions required to be made through the eMACS portal. Eligible contractors must possess a Unique Entity ID via SAM.GOV and complete Federal Form NDA889 due to the involvement of federal funds. Key compliance requirements include certification of non-discrimination against firearms entities per 30-20-301, MCA, and validation of any AI-generated content by a human subject-matter expert. Evaluation is based on mandatory requirements, where a failure in any category results in disqualification, and scored criteria that may be influenced by any proposed contract exceptions. Required submission documents include a business information form, a trade secret affidavit for confidential data, and specific cost and expense worksheets that must be submitted in their original format rather than as PDFs. Payment terms are set at 0% Net 30.

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College of Nursing EHR, Practice Management & Revenue Cycle Management Platform

Solicitation # 2027-ITN-0007-SC

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Solicitation # SRC0000037353

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IT - Bureau of Banking

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Academic Journal Hosting ServicesThis subcontract for Academic Journal Hosting Services provides essential technical infrastructure and management for scholarly publishing on Mississippi State University projects. The scope of work includes the delivery of a hosted environment for university academic journals, specifically focusing on the implementation of submission portals and peer-review workflows through systems such as Open Journal Systems. Managed under NAICS code 518210 and associated with the MPTAP agency in Mississippi, the contract was posted on October 23, 2026, with a response deadline of October 29, 2026. These services are designed to support prime contractors in maintaining the digital presence and operational efficiency of academic journals.

POSTED

DEADLINE

Proposals will be received in the Office of Procurement Services, Mississippi State University. Submissions may be mailed to 245 Barr Avenue, 610 McArthur Hall, Mississippi State, MS 39762 SUBMISSION DEADLINE, THURSDAY, OCTOBER 29, 2026 2:00 P.M. M

Solicitation # MSU2026112

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POSTED

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Department Of Agriculture - Animal Industry - USA Herds Support and Maintenance

Solicitation # SRC0000037340

The Alabama Department of Agriculture and Industries, specifically the Animal Industries Division, is seeking a sole source purchase for USA Herds software maintenance support, problem resolution, and hosting services. This procurement is intended to facilitate the completion of data transition and migration from USA Herds to Trace First Core One. The specific items to be bid on include annual software maintenance support with 18 support hours and hosting services for the service period spanning October 1, 2026, to November 30, 2026. The solicitation, identified as SRC0000037340, requires electronic submission through the Alabama Buys portal by October 28, 2026. The contract is subject to a total cost limit of 25,000 dollars and may be renewed for up to five years. Award evaluation will be based on pricing, cost realism, and price reasonableness, with the state reserving the right to request professional licenses and certificates of insurance. Compliance requirements include E-Verify enrollment, registration with the Alabama Secretary of State for foreign entities, and certification of Alabama tax compliance. All legal disputes are subject to the venue of Montgomery, Alabama.

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Survey Administration ServicesThe Survey Administration Services subcontract involves the end-to-end execution and management of the annual People Survey for the General Medical Council. The selected prime contractor will be responsible for the full administration process, including the distribution of surveys and the collection of data through specialized software platforms to ensure the delivery of complete response sets for employee listening projects. Interested parties must complete the GMC Security Questionnaire as part of the requirements. The solicitation was posted on October 23, 2026, with a response deadline of November 9, 2026. This opportunity falls under NAICS code 518210 and is managed directly by the General Medical Council.

General Medical Council (GMC)

POSTED

1 day ago

DEADLINE

in 15 days

AI Contract Overview

This subcontract for the Health Benefit Exchange Authority within the District of Columbia focuses on the supply and configuration of technical infrastructure for prime contractors. The scope of work involves implementing and managing Contact Center as a Service solutions, configuring Interactive Voice Response systems, and establishing Content Management Systems. The provider is responsible for maintaining web portals and chat interfaces through cloud-based communication systems to ensure a fully functional technical environment for the Exchange Contact Center. This opportunity falls under NAICS code 518210 and requires responses by September 22, 2026.

General Info

Subcontract for DC Health Benefit Exchange technical infrastructure and contact center services.

Agency

District of Columbia → Health Benefit Exchange Authority (DCHBX)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of DOC844161.

The full solicitation package (25 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HBX RFP- Call Center Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 1

subcontract

Response DeadlineSep 22

Deadline has passed

Submission Closed

09/22/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDistrict of Columbia → Health Benefit Exchange Authority (DCHBX)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDistrict of Columbia → Health Benefit Exchange Authority (DCHBX)

Office AddressN/A

ContactsNo contact information available

Full Description

Supplies and configures technical infrastructure for prime contractors on Health Benefit Exchange (HBX) projects. Implements and manages CCaaS, configures IVR systems, and sets up Content Management Systems (CMS). Maintains web portals and web chat interfaces using cloud-based communication systems. Delivers a fully functional, configured technical environment for the Exchange Contact Center.

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