The Health Benefit Exchange Authority (DCHBX) focuses on the administration and operational delivery of health insurance exchange services. Its strategic priorities center on maintaining robust constituent engagement and operational readiness, specifically through the management of high-volume customer service operations, the implementation of Contact Center as a Service (CCaaS) technology, and the development of professional workforce training and content scripting to support public outreach.
Health Benefit Exchange Authority (DCHBX) is a government agency with procurement activity across contracts, awards, and contractors. It currently has 5 open contract opportunities.
Spending trends, top contractors, industry breakdown, and recent contract activity.
AI Mission Profile
The Health Benefit Exchange Authority (DCHBX) focuses on the administration and operational delivery of health insurance exchange services. Its strategic priorities center on maintaining robust constituent engagement and operational readiness, specifically through the management of high-volume custo...
The Health Benefit Exchange Authority (DCHBX) focuses on the administration and operational delivery of health insurance exchange services. Its strategic priorities center on maintaining robust constituent engagement and operational readiness, specifically through the management of high-volume customer service operations, the implementation of Contact Center as a Service (CCaaS) technology, and the development of professional workforce training and content scripting to support public outreach.
Procurement patterns indicate a heavy reliance on outsourced operational support and technical infrastructure. The agency frequently seeks specialized services for contact center staffing, customer service operations, and the underlying computing infrastructure required to host these services. Recent activity also shows a requirement for enterprise hardware and cybersecurity monitoring tools.
Primary industry targets include providers of computing infrastructure and data processing, marketing consulting for content development, and professional management development training. The agency utilizes a mix of direct solicitations and subcontracts, as well as GSA Multiple Award Schedule (MAS) vehicles for task order proposals.
The Health Benefit Exchange Authority operates as an entity within the District of Columbia government. Its procurement structure involves a combination of open solicitations and the use of federal schedule vehicles to acquire both professional services and IT hardware.
Recent Health Benefit Exchange Authority (DCHBX) Contracts
The latest contract opportunities posted by Health Benefit Exchange Authority (DCHBX), including active solicitations and recent awards.
Senate-confirmed and senior-executive posts at Health Benefit Exchange Authority (DCHBX) and its sub-agencies, as published in the OPM Plum Book. These are leadership positions, not total employees.
Leadership posts
00
Filled
00
Vacant
00
Acting officials
00
No senior leadership posts resolved to this agency yet
Recent Health Benefit Exchange Authority (DCHBX) Contracts
The latest contract opportunities posted by this agency, including active solicitations and recent awards.