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Conversational AI & Agentic Workflow Implementation

Open

Federal

Response Deadline01/05/2027, 02:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Health And Human Services → Ofc Of Acquisition And Grants Management

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MD, 21244, USA

Set-Aside

NONE

Documents

This scope was carved out of 279999.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SI-Assisted Omni Channel Experience - Request for Information

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedNov 13

subcontract

Response DeadlineJan 5

Submission deadline

Response Deadline

01/05/2027, 02:00:00 PM ESTin about 2 months

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Health And Human Services → Ofc Of Acquisition And Grants Management

Office AddressN/A

ContactsNo contact information available

Full Description

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Develops and implements agentic and conversational SI capabilities for prime contractors on CMS omnichannel experience projects. Designs conversational flows, implements Large Language Models (LLMs) or AI agents, and creates self-service logic for Medicare and ACA inquiries. Requires expertise in agentic SI, natural language processing (NLP), and conversational design. Delivers a functional, AI-driven conversational interface and agentic workflow system.

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