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Conversational AI and Chatbot Implementation

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, titled Conversational AI and Chatbot Implementation, is managed by the Technology Infrastructure Services agency for the state of California with performance based in San Francisco. The project focuses on the supply and configuration of AI-driven conversational interfaces for prime contractors working on City emerging technology projects. The scope of work includes the development and deployment of website chatbots and internal AI assistants, utilizing Large Language Models and API integrations to ensure seamless incorporation into existing digital infrastructure. The contractor is required to adhere to strict NIST AI RMF and bias management standards to ensure the ethical and secure deployment of these tools. The final deliverables consist of fully operational conversational AI agents designed for both public-facing and internal organizational use. The solicitation was posted on April 24, 2026, with a response deadline set for December 26, 2027, falling under NAICS code 541511.

General Info

California subcontract for implementing ethical AI chatbots and assistants in San Francisco.

Place of Performance

San Francisco, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of SFGOV-0000011726.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

EXT TIS | Emerging Technologies RFQ

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Timeline

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Organization & Contact Information

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AgencyCalifornia → Technology Infrastructure Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and configures AI-driven conversational interfaces for prime contractors on City emerging technology projects. Develops and deploys website chatbots and internal-facing AI assistants integrated into existing digital infrastructure using Large Language Models (LLMs) and API integrations. Adheres to NIST AI RMF and bias management standards. Delivers deployed conversational AI agents for public and internal use.

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NAICS: 541511
SLED
EXT TIS | Emerging Technologies RFQ
Solicitation # SFGOV-0000011726
The City and County of San Francisco, through Technology Infrastructure Services, has issued Request for Qualifications SFGOV-0000011726 to establish a pre-qualified pool of firms providing products, software, and services powered by emerging technologies, specifically AI. This two-year pilot program utilizes a try before you buy framework, allowing City departments to partner with pooled vendors for short-term, lower-dollar experiments to evaluate solutions before committing to full-scale production contracts. The scope of work covers several functional areas, including conversational AI, document management, content generation, and analytics and intelligence. To join the pool, firms must submit a Response Form detailing firm and product information, including technical specifications, performance metrics, and bias management strategies. Applicants must provide at least two verifiable references from past or continuing clients and acknowledge compliance with City contracting and technical requirements. Technical standards include adherence to frameworks such as NIST 800-53 and NIST AI RMF, as well as certifications like SOC II, HIPAA, FERPA, and CJIS. Once accepted into the pool, firms may be contacted via mini-RFPs for specific departmental needs. Successful experiments may lead to longer-term engagements governed by either Short-Form or Long-Form contract terms, with the latter including specific provisions for indemnity, insurance, and liability.
Custom Computer Programming Services

POSTED

6 months ago

DEADLINE

in about 1 year
View Details

Earlier notices in this NAICS code

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