Core System Development – Enterprise Software Platform Integration

The contract entails the design and implementation of a statewide enterprise software platform to unify aging and disability services across Massachusetts, focusing on the integration of eligibility determination, case management, provider coordination, and payment processing functions. The system must adhere to strict compliance and interoperability standards to ensure seamless data exchange with existing state and federal systems, while supporting secure, scalable, and efficient service delivery to vulnerable populations. Development efforts must align with modern software architecture principles and be capable of accommodating future regulatory changes and technological advancements. Performance is expected to center on delivering a fully operational system by the response deadline of August 21, 2026, with primary work to be conducted in Boston, Massachusetts, under the oversight of the EHS01 agency. As a subcontract, the opportunity is open to entities capable of supporting the Commonwealth’s objectives in modernizing its public service infrastructure, requiring expertise in large-scale enterprise system integration, health and human services workflows, and compliance with state and federal data governance requirements. The North American Industry Classification System code 541511 indicates this is for custom computer programming services, underscoring the need for specialized software development capabilities tailored to public sector needs.