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CR_5445 Consumer Survey on Secondary Ticketing

Awarded
PR_5285International

Contract Overview

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Awarded by the Department for Business & Trade, contract CR_5445 tasks Savanta Group Limited with conducting a baseline online consumer survey focused on the purchasing and reselling of tickets for live events within the United Kingdom. The primary objective of this research is to gather evidence to monitor and evaluate a proposed policy to cap ticket resale prices at face value, while enhancing the government's understanding of consumer behavior, pricing structures, fees, platforms, and associated consumer harm in the secondary ticketing market. The contract was valued at 14,000 pounds excluding VAT and was active from June 17, 2026, to August 17, 2026. This award notice, associated with solicitation number PR_5285, was published on October 8, 2026, for transparency purposes.

General Info

Savanta Group Limited will survey UK ticket resale for a 14,000 pound government contract.

Contract Value

$0

Place of Performance

GBR

Set-Aside

NONE

Documents

1

CR_5445 Consumer Survey on Secondary Ticketing

PDF, Low priorityaward
Low

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment for Business & Trade
Contacts1 person available
OfficeN/A
Organization / AgencyDepartment for Business & Trade
Office AddressN/A

Full Description

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This is an awarded contract and has been published for transparency purposes. This procurement is to deliver a baseline online consumer survey on purchasing and reselling tickets for live events in the UK. The research will provide baseline evidence for monitoring and evaluation of the planned policy to cap resale prices at face value and will improve understanding of pricing, fees, platforms, consumer behaviour and consumer harm in the ticket resale market.

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Virginia Polytechnic Institute and State University

POSTED

6 days ago

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