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Crisis Staff Training and Certification

Active

State & Local

Response Deadline10/16/2026, 04:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Crisis Staff Training and Certification subcontract for the Region Ten Community Service Board in Virginia focuses on the initial and periodic training of call center staff and volunteers. The selected provider will develop and deliver specialized training modules and competency assessment tools covering suicide prevention, cultural competency, and DBHDS-approved decision pathways. All instructional materials and processes must strictly align with SAMHSA and DBHDS standards to ensure the delivery of a comprehensive staff training plan and the production of certified personnel. This opportunity, categorized under NAICS code 611430, was posted on September 21, 2026, with a response deadline of October 16, 2026. The project is designed to support prime contractors operating within the Region Ten CSB area to maintain high standards of crisis intervention and professional certification.

General Info

Training and certification for Region Ten CSB call center staff and volunteers.

Agency

Virginia → Region Ten Community Service BoardView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

Region Ten CSB, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP #2027-002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 2027-002 Region One Crisis Call Center

AI Contract Breakdown

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Timeline

PostedSep 21

subcontract

Response DeadlineOct 16

Submission deadline

Response Deadline

10/16/2026, 04:00:00 AM UTCin 23 days

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Organization & Contact Information

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AgencyVirginia → Region Ten Community Service Board

ContactsNo contacts available

OfficeN/A

Organization / Agency

Virginia → Region Ten Community Service Board

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs initial and periodic training of call center staff and volunteers for prime contractors on Region Ten Community Services Board projects. Develops and delivers training on suicide prevention, cultural competency, and DBHDS-approved decision pathways using specialized training modules and competency assessment tools. Training must align with SAMHSA and DBHDS standards. Delivers a completed staff training plan and certified personnel.

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