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Crisis Data Analytics and Reporting

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Crisis Data Analytics and Reporting subcontract involves providing data collection and reporting services for prime contractors working on Region Ten Community Services Board projects in Virginia. The selected provider will utilize the DBHDS-designated data platform to generate performance and utilization reports, analyze service trends, and identify incidents. A critical component of the contract is ensuring that all record-keeping and data management strictly adhere to HIPAA regulations as well as state and federal standards. The contractor is responsible for delivering periodic performance reports and detailed data trend analyses under NAICS code 541611. The response deadline for this opportunity is October 16, 2026.

General Info

Data analytics and reporting services for Virginia Region Ten CSB projects, HIPAA compliant.

Agency

Virginia → Region Ten Community Service BoardView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Region Ten CSB, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP #2027-002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP 2027-002 Region One Crisis Call Center

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Timeline

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Organization & Contact Information

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AgencyVirginia → Region Ten Community Service Board
ContactsNo contacts available
OfficeN/A
Organization / Agency
Virginia → Region Ten Community Service Board
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs data collection and reporting for prime contractors on Region Ten Community Services Board projects. Generates utilization and performance reports using the DBHDS-designated data platform to identify service trends and incidents. Ensures all record-keeping complies with HIPAA and state/federal standards. Delivers periodic performance reports and data trend analysis.

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More opportunities from Virginia → Region Ten Community Service Board

Same awarding agency

NAICS: 621420
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SLED
RFP 2027-002 Region One Crisis Call Center
Solicitation # RFP #2027-002
The Region Ten Community Services Board is soliciting proposals under RFP #2027-002 for the operation of a 24/7/365 clinically staffed crisis call center for Region One. The selected contractor will provide crisis intervention, suicide prevention, assessment, de-escalation, and referral services via telephone, text, and web-chat, ensuring coordination with the regional crisis continuum. The contract consists of an initial 12-month term with four optional one-year renewals. Proposals are due by October 16, 2026, at 2:00 PM ET, and will be evaluated based on the offeror's qualifications and experience (20 points), technical and clinical approach (25 points), and staffing, technology, and continuity plans (25 points). The contractor must adhere to the Virginia Public Procurement Act, the Code of Virginia, and federal standards including 988 and SAMHSA requirements. Strict compliance with HIPAA, the HITECH Act, and 42 CFR Part 2 is mandatory, requiring the execution of a Business Associate Agreement or Qualified Service Organization Agreement. Key operational requirements include the use of DBHDS-designated software, mandatory staff training in trauma-informed care and risk assessment, and the maintenance of required insurance. Payment is processed monthly in arrears with 30-day terms. The agreement also includes a provision for the contractor to provide up to 90 days of transition assistance upon the expiration or termination of the contract.
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