This Government Contract opportunity from New York was posted on July 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Custom AI Chatbot Development & Integration

Closed

State & Local

Submission Closed11/18/2025, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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about 23 hours ago

DEADLINE

in 23 days

AI Contract Overview

The City University of New York (CUNY) is seeking a contractor to design, develop, and deploy AI-powered chatbots equipped with natural language processing capabilities to enhance student and administrative services across its systems. The project requires end-to-end development including backend logic, user interface design, and seamless API integration with existing CUNY IT infrastructure. The chatbots must be tailored to handle a wide range of inquiries, providing accurate, timely, and intuitive support for both students and staff, with a focus on scalability and reliability across multiple campuses. The contract is structured as a subcontract under NAICS code 541511, indicating specialized technical services in computer systems design. Responses to this solicitation are due by November 18, 2025, and performance is expected to span multiple CUNY locations including Bronx, Kings, Queens, and Richmond. The initiative aims to modernize service delivery through automation, reducing response times and administrative burdens while improving user experience. The contractor must demonstrate expertise in deploying secure, compliant, and user-centric AI solutions within large public educational institutions, with the ability to align technical development with CUNY’s operational and regulatory requirements. All work must be executed in coordination with CUNY’s existing digital ecosystem and adhere to institutional standards for data privacy and system interoperability.

General Info

CUNY seeks contractor to design and deploy AI chatbots for student and admin services across multiple campuses by November 2025.

Agency

City University of New York (CUNY)

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Bronx, Kings, New York, Queens, Richmond, NY, USA

Set-Aside

NONE

Documents

This scope was carved out of UCO-967.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Development of Custom AI Chatbots

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJul 8

subcontract

Response DeadlineNov 18

Deadline has passed

Submission Closed

11/18/2025, 07:00:00 PM UTC

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Organization & Contact Information

AgencyCity University of New York (CUNY)

ContactsNo contacts available

OfficeN/A

Organization / AgencyCity University of New York (CUNY)

Office AddressN/A

ContactsNo contact information available

Full Description

Design, develop, and deploy AI-powered chatbots with NLP, backend logic, UI, and API integration into CUNY’s IT systems for student and administrative services.