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Customer Feedback Systems & Analysis Consultant

Active

International

Response Deadline10/21/2026, 11:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

City of York Council

NAICS

541613 - Marketing Consulting Services

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of 100112750.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Engagement, Customer Feedback and Co-production Support for Adult Social Care

AI Contract Breakdown

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Timeline

PostedSep 29

subcontract

Response DeadlineOct 21

Submission deadline

Response Deadline

10/21/2026, 11:00:00 AM UTCin 20 days

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Organization & Contact Information

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AgencyCity of York Council

ContactsNo contacts available

OfficeN/A

Organization / AgencyCity of York Council

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies and implements customer feedback mechanisms for prime contractors on City of York Council ASC projects. Designs and deploys feedback tools, analyzes data to identify service gaps, and reports trends to inform CQC improvement programmes. Requires GDPR compliance for sensitive health and social care data. Delivers feedback analysis reports and a system for ongoing collection.

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