Customer Information Systems (CIS) Software and Services

The contract pertains to the procurement of Customer Information Systems (CIS) software and related services for the Sewerage & Water Board of New Orleans, Louisiana. It is a solicitation issued under the reference number 123460-2026-SWB-39, with the posting date of June 15, 2026, and a response deadline set for July 14, 2026, at 5:00 PM. The contract aims to support the agency’s information systems needs specific to customer management, ensuring effective service delivery and operational efficiency. The solicitation is managed by the Sewerage & Water Board of New Orleans, categorized under a State, Local, and Educational (SLED) organization type, with the place of performance located in Louisiana. While the notice does not specify any type of set-aside or the applicable industry classification code (NAICS), interested vendors are encouraged to respond promptly. The primary point of contact for this solicitation is Cashanna Moses, who can be reached via email at cmoses@swbno.org or by phone at 504-585-2428. Additional details and submission guidelines are accessible through the Louisiana state procurement portal.