Customer Relationship Management (CRM

The City of Pearland is seeking proposals from qualified vendors to redesign its website and implement an integrated Content Management System (CMS) and Customer Relationship Management (CRM) solution. The project aims to improve the digital experience for the public and streamline internal customer interactions by deploying modern, accessible, and secure systems capable of seamless integration. Interested vendors must submit their proposals electronically via IonWave by October 23, 2025, with optional participation in a virtual pre-bid meeting scheduled for October 9, 2025. While electronic submission is preferred, proposals can also be delivered in sealed envelopes to the City’s Purchasing Department in Pearland, Texas, before the deadline. The contract, identified as solicitation number 12-26, is valued between $500,000 and $2,000,000 and is categorized under NAICS code 541511, which pertains to custom computer programming services. The project is managed by Ms. Lisa TerMorshuizen, the Procurement Manager, and is part of the City’s effort to enhance its digital infrastructure within the state of Texas. The detailed solicitation information and further project specifics are accessible through the provided online link.