This Government Contract opportunity from Maryland was posted on April 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Satisfaction Survey Administration
Contract Overview
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This contract involves the design, administration, and analysis of monthly customer satisfaction surveys specifically targeted at users of the American Job Center. The work includes comprehensive data collection, generating detailed reports based on survey results, and providing actionable recommendations aimed at enhancing service delivery. The objective is to continuously monitor and improve customer experience through systematic feedback and evaluation. Identified as a subcontract opportunity under the NAICS code 561400, the contract is managed by the Purchasing and Disbursements agency in Maryland. The solicitation was posted on April 9, 2026, with proposals due by May 15, 2026. While specific location details for the place of performance are not provided, the project is oriented toward facilitating service improvements within the Maryland jurisdiction. Interested parties can access further procurement details through the provided online portal.
General Info
Documents
This scope was carved out of 10000494.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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