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Customer Satisfaction Tools for AHRQ Web Sites

Active
Federal

Contract Overview

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The Agency for Healthcare Research and Quality is seeking a contractor to enhance the usability of its web sites and digital tools. The primary objective is to improve user experience through the implementation of customer satisfaction tools, including surveys, feedback forms, and visitor session replay recordings. Additionally, the scope of work involves conducting comprehensive usability audits of the agency's sites and tools to identify areas for improvement. This forecast is categorized under NAICS code 518210 and is managed by the Agency for Healthcare Research and Quality.

General Info

AHRQ seeks a contractor to improve website usability via audits and satisfaction tools.

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

USA

Set-Aside

NONE

Documents

0

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Timeline

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Organization & Contact Information

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AgencyAgency for Healthcare Research and Quality → Agency For Healthcare Research And Quality
Contacts1 person available
OfficeN/A

Full Description

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Improve the usability of AHRQ Web sites through surveys, feedback forms, and visitor session replay recordings as well as usability audits of sites and tools.

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in about 1 month
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