Customer Satisfaction Tools for AHRQ Web Sites
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The Agency for Healthcare Research and Quality is seeking a contractor to enhance the usability of its web sites and digital tools. The primary objective is to improve user experience through the implementation of customer satisfaction tools, including surveys, feedback forms, and visitor session replay recordings. Additionally, the scope of work involves conducting comprehensive usability audits of the agency's sites and tools to identify areas for improvement. This forecast is categorized under NAICS code 518210 and is managed by the Agency for Healthcare Research and Quality.
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