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This Subcontract opportunity from North Carolina was posted on August 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service and Call Center Support

Closed
State & Local

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The Wake County Public School System in North Carolina is seeking a subcontractor to provide Customer Service and Call Center Support. The primary objective of this contract is to deliver Tier 1 customer service to employees, specifically focusing on dental benefits, claims status, provider directories, and enrollment processes. This opportunity was posted on August 8, 2025, with a response deadline of September 26, 2025. The project falls under NAICS code 811211, and interested parties can find further information through the official Wake County Public School System purchasing portal.

Documents

This scope was carved out of 251-26-185.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Group Dental Insurance

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Wake County Public School System
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Providing Tier 1 customer service for WCPSS employees regarding dental benefits, claims status, provider directories, and enrollment.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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