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This Government Contract opportunity from Georgia was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service and Patient Inquiries Support

Closed
State & Local

Contract Overview

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The contract involves providing customer service and patient inquiries support specifically tailored to EMS billing operations, addressing issues such as payment plan arrangements, explanation of benefits inquiries, and resolution of patient account discrepancies. The work requires handling sensitive financial and medical information with accuracy and compassion, ensuring patients and payers receive clear, timely, and compliant responses to their billing questions. This subcontract is issued by the City of Atlanta under Georgia’s procurement system and is classified under NAICS code 811211, indicating it pertains to other personal service activities, likely tied to administrative or healthcare support services. The solicitation was posted on April 23, 2026, with a firm response deadline of May 13, 2026, and performance is expected to occur within the jurisdiction of the City of Atlanta, though the exact physical location is unspecified. There is no set-aside designation indicated, meaning the contract is open to all qualified vendors regardless of business size or ownership characteristics.

General Info

Provide EMS billing support services handling patient and payer inquiries for City of Atlanta.

Documents

This scope was carved out of PE-66062-NONST-2026-000000366.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Pre-Advertisement Notice for EMS Revenue Billing Services

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia → City of Atlanta
ContactsNo contacts available
OfficeN/A
Organization / AgencyGeorgia → City of Atlanta
Office AddressN/A
ContactsNo contact information available

Full Description

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Handling patient and payer inquiries related to EMS billing, including payment plans, explanation of benefits (EOB), and account resolution.

More opportunities from Georgia → City of Atlanta

Same awarding agency

NAICS: 334511
New
SLED
MS-IFB/DOA/2603-1270039/Screening Equipment Upgrade
Solicitation # PE-66062-NONST-2027-000000518
The City of Atlanta Department of Aviation is seeking an AI-assisted technology solution to enhance the identification of prohibited items during employee X-ray screening at Atlanta Airport. The primary objective is to improve the effectiveness and consistency of Automated Weapons Screening while minimizing operational disruptions. The selected solution must utilize a non-invasive image acquisition method and integrate with existing Smith Detection Hi-Scan 6040i units manufactured in 2003 and 2004 to provide a uniform operator experience. Key deliverables include real-time image acquisition, threat overlays and alerts, operational analytics, event logging, and comprehensive deployment services such as site surveys, installation, and administrator training. This procurement is conducted as a multi-step competitive sealed bidding process. Phase I focuses on a pass/fail evaluation of a Statement of Qualifications, requiring offerors to demonstrate at least one completed project integrating AI-assisted threat detection with X-ray equipment. Shortlisted offerors will proceed to Phase II, an Invitation for Bids, where they will submit pricing and must meet all responsiveness requirements. Award will be granted to the most responsible and responsive offeror. Compliance requirements include submitting an Attestation of Financial Capability, proof of SAM.gov registration, and adherence to the City's Office of Contract Compliance, EBO, and EEO programs. Bid security must be provided via a surety bond or certified funds, and all performance and payment bonds must be underwritten by a U.S. Treasury Circular 570 listed company.
Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing

POSTED

4 days ago

DEADLINE

in 27 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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