This Subcontract opportunity from North Carolina was posted on August 28, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Support & Onboarding Services
Contract Overview
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AI Contract Overview
The North Carolina Department of Transportation is seeking a subcontractor for Customer Support and Onboarding Services. This engagement focuses on providing ongoing help desk support and managing the onboarding process for both users and administrators. A primary objective of the contract is to facilitate the transition of services from the legacy GoTriangle system to a new statewide platform. This opportunity was posted on August 28, 2024, with a response deadline of October 9, 2024. The project falls under NAICS code 561400, reflecting its focus on specialized support and administrative services to ensure a seamless migration and operational continuity for the state's transportation platform.
General Info
NAICS
Place of Performance
NC, USASet-Aside
Documents
This scope was carved out of 54-NCDOT-Share the Ride NC RITM0565831.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Development of Statewide Rideshare Matching Website and Mobile App by July 2025
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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