D--INFORMATION TECHNOLOGY SERVICES, INCLUDING COMMUNICATIONS SERVICES
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The Defense Information Technology Contracting Organization (DITCO) manages contracts for long-haul telecommunications services on behalf of the Department of Defense and various federal agencies. These contracts cover a broad array of telecommunications needs, including business lines, dial tone, local access, point-to-point services, switched services, long-distance (both domestic and international), 800 services, Frame Relay, ATM, packet-switched data, video, and ISDN services. The scope of service applies to locations within the 48 contiguous states, Hawaii, Alaska, U.S. territories, possessions, and international sites. DITCO uses a streamlined Inquiry/Quote/Order (IQO) process to solicit and award contracts. Service providers respond to posted solicitations by submitting quotes, which detail their ability to meet the technical requirements, delivery timelines, pricing, and applicable service codes. Upon evaluation, DITCO issues an order known as a Communications Service Authorization (CSA) to the chosen provider. Each CSA incorporates contract terms regulated by the Federal Acquisition Regulation (FAR), the Department of Defense FAR Supplement (DFARS), and agency-specific regulations. Providers interested in quoting must register on the DISA Contracting Opportunities website and execute a basic agreement with DITCO, which establishes general contract terms to streamline the ordering process. This basic agreement is referenced in each individual order, though supplemental terms may be added as necessary. Typically, companies have 14 business days to respond to inquiries unless the requirement is critical to national security, which may shorten response times. In some cases, if only one provider is capable of fulfilling a requirement, DITCO may issue a non-competitive inquiry or direct order. The contract primarily falls under the North American Industry Classification System code 513310, covering telecommunications services, and is managed out of Scott Air Force Base, Illinois.
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