D--INFORMATION TECHNOLOGY SERVICES, INCLUDING COMMUNICATIONS SERVICES
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The Defense Information Technology Contracting Organization (DITCO) manages contracts for long-haul telecommunications services on behalf of the Department of Defense and other federal agencies, covering locations across the contiguous U.S., Hawaii, Alaska, U.S. territories, possessions, and international sites. These contracts encompass a broad range of telecommunications needs, including business lines, dial tone services, local and long-distance access, switched services, Frame Relay, ATM, packet-switched data, video, ISDN, and both analog and digital circuits with varying bandwidth capacities. DITCO solicits daily telecommunications requirements through posted solicitations on the DISA Contracting Opportunities website, where interested companies can browse current inquiries without registration but must register to submit quotes. DITCO uses a streamlined Inquiry/Quote/Order (IQO) process to efficiently acquire required services and equipment, aiming to secure all components for each telecommunications requirement from a single source. Companies respond to inquiries with quotes detailing service availability, delivery intervals, pricing, and applicable order codes. After evaluating quotes, DITCO issues a Communications Service Authorization (CSA) order to the contractor whose offer best meets the technical and pricing criteria. Each CSA includes FAR, DFARS, and agency-specific regulations, with a foundational basic agreement negotiated beforehand to simplify contract administration. While typical response times are 14 business days, shorter intervals can be set for urgent national security demands. In certain cases where only one contractor can fulfill a need, DITCO may issue a direct, non-competitive order. The system supports broad telecommunications requirements classified under NAICS code 513310.
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