D -- Siebel Software Sole Source

The Centers for Medicare and Medicaid Services (CMS) plans to acquire various Siebel Software products and associated maintenance services through a sole source procurement. This acquisition includes Siebel 7 eHealthcare, Siebel Analytics, Siebel Web Services, and Siebel Answers 7, supporting CMS’s Next Generation Desktop (NGD) and Virtual Call Center Strategy initiatives. An open competition previously led to the development of the NGD application on the Siebel platform, and an independent review confirmed Siebel as the preferred software. Because the core application is already developed on Siebel Service eHealthcare, CMS considers it necessary to continue using Siebel licenses for the rollout of the NGD desktop, justifying the sole source procurement. This notice serves as an intent to place a contract with Siebel Systems, Inc. for the required software and maintenance and is not a solicitation for proposals. Interested parties must direct inquiries regarding this sole source procurement to designated contract specialists within 15 calendar days from the publication date. The procurement falls under NAICS code 541611 and is managed by CMS contract specialists Mark M. Smolenski and Debbie A. Lester, who can be contacted via their provided email addresses and phone numbers.