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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 1, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

D--VETERANS CRISIS LINE - VIBRANT DBA MHA-NYC

Awarded
36C10G19R0033Federal

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The Department of Veterans Affairs Strategic Acquisition Center awarded a sole source contract to the Mental Health Association-New York City on April 30, 2019, for Veterans Crisis Line Telephony Services. This procurement was conducted under the authority that only one responsible source could satisfy the agency requirements. The contract focuses on critical communication infrastructure, including the routing of calls from the National Suicide Prevention Lifeline to the Veterans Crisis Line, managing contingency centers for unanswered calls, and overseeing the technology infrastructure for chat services. The total anticipated value of the agreement is 35,932,328.77 dollars. The period of performance is structured with a twelve-month base period followed by four twelve-month option periods, along with an additional six-month extension option. This effort supports the Veterans Health Administration in ensuring reliable access to emergency mental health services for veterans.

General Info

Contract Value

$40,596,817.57

NAICS

517919 - All Other Telecommunications

Place of Performance

VA, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

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Timeline

1 update
PhaseAwarded
Posted

Award Notice

Justification (J&A)

Justification & Approval published

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Strategic Acquisition Center Fredericksburg (36C10G)
ContactsNo contacts available
OfficeFREDERICKSBURG, VA, 22408, USA
Office AddressFREDERICKSBURG, VA, 22408, USA
ContactsNo contact information available

Full Description

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The Department of Veterans Affairs, Strategic Acquisition Center entered into a sole source procurement with Mental Health Association-New York City (MHA-NYC), 50 Broadway FL 19, New York, NY 10004, a non-profit organization, for Veterans Crisis Line Telephony Services on 30 April 2019. The statutory authority permitting other than Full and Open Competition is 41.U.S.C. 3304(a)(1) as implemented by the Federal Acquisition Regulation (FAR) Subpart 6.302-1 Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. The Intent to Sole Source was published under FBO Notice 36C10G19Q0055 on 1 March 2019. This procurement is for the acquisition of multiple services from MHA-NYC for the Department of Veterans Affairs, Veterans Health Administration, and Veterans Crisis Line (VCL). The services to be acquired from MHA-NYC include the following: Routing of calls from the National Suicide Prevention Lifeline (NSPL) to VCL; routing of calls that are not answered by VCL s responders to the contractor's managed back-up center(s) (referred to as Contingency Centers ); and management of the VCL chat services technology infrastructure. The period of performance includes a Twelve (12)- month base period with Four (4) Twelve (12) month options, and a 6-month option for the FAR Subpart 52.217-8 -- Option to Extend Services clause. The anticipated value of this contract is $35,932,328.77

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