D--EB VOIP AND BROADBAND

The contract entails the provision of a commercial VoIP SIP trunk service to the Bureau of Reclamation’s Elephant Butte Field Division in Truth or Consequences, New Mexico, to replace the existing CenturyLink service and integrate with the Cisco ISR 4331 VoIP gateway. The service requires a minimum of 10 concurrent call paths, full 10-digit dialing and DNIS support, 911 emergency address reporting, 99.99% uptime guaranteed by SLA, low latency, minimal packet loss, and 24/7/365 technical support with proactive email notifications for system updates and outages. The contract’s period of performance spans five years from April 1, 2026, through March 31, 2031, comprising a base year and four one-year option periods, each subject to government discretion. Pricing for all lines is left blank, indicating that offers must be submitted with detailed cost proposals, and the total contract value remains undetermined until award. The acquisition is a 100% set-aside for Women-Owned Small Businesses, Economically Disadvantaged WOSBs, and 8(a) concerns under NAICS code 517111, with a small business size standard of 1,500 employees. The award will be made on a best-value trade-off basis where technical merit and past performance are substantially more important than price, and LPTA is not applicable. Technical evaluation emphasizes seamless integration, service reliability, support responsiveness, and compliance with federal security constraints, including prohibitions on Kaspersky, ByteDance, and other restricted vendors as defined by FAR clauses. Contractors must comply with multiple FAR-mandated provisions covering labor standards, equal opportunity, privacy training, ethical conduct, and supply chain security, including E-Verify, minimum wage requirements, and paid sick leave obligations. Invoicing is exclusively through the Treasury’s Invoice Processing Platform (IPP), with no physical remittance allowed, and all invoices must be submitted electronically and copied to the Contracting Officer. The Contracting Officer, Brittney Murphy of the Upper Colorado Region in Salt Lake City, Utah, retains full administrative authority, and technical oversight will be conducted by a designated Contracting Officer’s Representative. The delivery and performance location is firmly established at the Elephant Butte Field Division, and acceptance criteria are strictly tied to conformance with contractual specifications, including service performance benchmarks and regulatory compliance. Packaging, labeling, and barcoding requirements are not