DA01--New Action: Lynx Keyboard Panics System (VA-26-00063346)

This solicitation, identified as RFQ 36C10B26Q0497, is a combined synopsis and solicitation issued by the Department of Veterans Affairs through the Technology Acquisition Center in Eatontown, New Jersey, to acquire the Lynx Keyboard Panic Solution to enhance staff safety and emergency response at the Western North Carolina VA Healthcare System in Asheville, North Carolina. The procurement is structured as a firm-fixed-price contract with a single 12-month performance period from June 30, 2026, through June 29, 2027, and is reserved exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) listed in the VIP database. Offers must be submitted via email to Ana Subashi and Kendra Casebolt no later than June 17, 2026, and must conform strictly to the “all or none” basis with all line items priced—including detailed compliance with technical specifications and contractual terms. The acquisition covers licensed computer software, including perpetual nonexclusive licenses for 5,000 seats and 152 client licenses, along with associated hardware, voice plans, server support, and commissioning labor, all subject to Section 508 accessibility standards requiring WCAG 2.0 Level A and AA compliance, IPv6 network support, and adherence to VA-specific security controls that must be fully implemented by July 1, 2025, with no Plan of Action and Milestones permitted for noncompliance. All deliverables must be submitted electronically to the VA Program Manager and Contracting Officer’s Representative, with packaging and labeling requirements mandating inclusion of the VA IFCAP Purchase Order number and container sequencing details. The contractor must hold current SAM registration, provide a Unique Entity Identifier and CAGE Code, submit an OEM authorization letter, and self-certify compliance with anti-trafficking, anti-counterfeit, and unbiased AI principles as outlined in OMB Memorandum M-26-04. Evaluation will be based solely on the lowest priced, responsive, and responsible offer, with any deviation from Government terms rendering the proposal unacceptable. Invoicing must be submitted electronically in arrears using the VAAR clause 852.232-72, and payments will be processed via electronic funds transfer as mandated by FAR 52.232-33.