DA01--Telehealth, Scheduling, & Mobile Platform Services (TSMPS) - New Task Order (VA-26-00049589)

This contract action amends the prior solicitation for the Telehealth, Scheduling, & Mobile Platform Services (TSMPS) under the Department of Veterans Affairs, issued as a firm-fixed-price effort and set aside exclusively for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541512. The work involves delivering cloud-hosted IT services on AWS EKS infrastructure, encompassing project management, system architecture, engineering, and ongoing platform maintenance delivered through Agile methodologies. All performance must occur within the United States or its territories, with U.S.-based operations mandatory unless prior written approval is granted. Key deliverables include a Contractor Project Management Plan, daily and monthly reporting such as Staff Rosters, TSMPS Deliverables Reports, Cloud Cost Reports, Sprint Plans, and Requirements Response Reports, all due within 30 to 90 days of award and submitted electronically in approved formats like PDF, Word, or Excel. The solicitation emphasizes stringent security and compliance requirements rooted in VA policies, including FIPS 140-2, NIST SP 800-52, VA Directive 6066, and HIPAA for Protected Health Information. All personnel must undergo background investigations aligned with Tier-based risk levels, hold appropriate security clearances per VA Handbook 0710, sign the VA Information Security Rule of Behavior, and comply with Zero Trust and FICAM standards. Physical and logical access controls are strictly enforced, with prohibitions on unapproved external storage devices and requirements that VA data not be returned to the contractor. Proposals are limited to 15 pages and must be submitted via email to the Contracting Officer and Contract Specialist by May 28, 2026, with no physical media allowed. Evaluation will be based on mission criticality, operational risk, technical resilience, cost efficiency, and architectural simplicity, with no assigned numerical weights, indicating a trade-off process rather than Lowest Price Technically Acceptable. Offerors must be registered in SAM.gov, certified as SDVOSB, and meet all socioeconomic and size status requirements under 38 U.S.C. §8127, including compliance with limitations on subcontracting and full attestation under penalty of 18 U.S.C. §1001.