DA10--FY26 AQM Calabrio SW Support and Maintenance Recompete (VA-26-00011254)

This contract, titled "DA10--FY26 AQM Calabrio SW Support and Maintenance Recompete (VA-26-00011254)," issued by the Department of Veterans Affairs Technology Acquisition Center in Eatontown, NJ, is a firm-fixed-price solicitation under NAICS code 541519 targeting Software Licenses Support and Maintenance for Calabrio products. The procurement is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) holding NASA SEWP V GWAC contracts within Groups B, C, and D. The request for quote is a sources-sought notice to confirm industry interest and capability, with a response deadline in early June 2026. The contract emphasizes security, compliance, and sustainability. Strict IT security clauses are included, mandating FIPS 140-2 encryption, rapid patch management, audit rights, and supply chain integrity measures such as tamper-evident packaging and certified malware-free software. Accessibility compliance is required under Section 508 and WCAG 2.0 standards for software deliverables. Sustainable product provisions per FAR 52.223-23 demand Energy Star or FEMP certifications. The scope covers continuous, 24x7 Calabrio support and maintenance services, requiring secure handling and transmission of data aligned with VA’s cybersecurity and AI governance policies, including adherence to Trustworthy AI principles. Deliverables include periodic software updates, progress reports, AI system documentation, and compliance attestations, all inspected and accepted at destination with the government responsible for final approval. Although pricing details and a comprehensive evaluation methodology are not provided, the contract enforces strict socioeconomic requirements verifying SDVOSB status via SBA databases. Subcontracting is limited in line with SDVOSB participation rules. The contracting office serves as the principal point of contact, but specific invoicing, payment, or place of performance details are not explicitly defined. Overall, this recompete contract establishes a high-compliance, secure IT maintenance framework focused on veteran small businesses, integrating modern cybersecurity, accessibility, sustainable procurement, and AI oversight standards within VA’s operational environment.