DA10--FY26 AQM Calabrio SW Support and Maintenance Recompete (VA-26-00011254)

This solicitation, issued by the Department of Veterans Affairs Technology Acquisition Center under solicitation number 36C10B26Q0292, seeks proposals for Software Licenses Support and Maintenance for Calabrio solutions, restricted exclusively to NASA SEWP V SDVOSB GWAC V holders in Groups B, C, and D under NAICS code 541519. The procurement is a service-disabled veteran-owned small business (SDVOSB) set-aside, and award will be made only to verified SBA-certified SDVOSBs through the SBA database. The contract is structured as a firm-fixed-price arrangement with a base year covering maintenance for 3,500 workforce management units and 4,000 quality management units, with an option year extending to not-to-exceed quantities of the same volume. Performance is expected to occur remotely or electronically, with no physical delivery location specified, and acceptance will occur at the destination point upon government inspection. The scope of work requires full compliance with federal and VA-specific cybersecurity standards, including implementation of Zero Trust architecture, adherence to FIPS 140-2 encryption, and application of NIST 800-52 TLS protocols. All software must be accompanied by NTIA-compliant Software Bills of Materials (SBOM) and verified through FIPS hashes to ensure integrity and provenance. Contractors must certify that no gray market or counterfeit parts are used and must provide OEM authorization letters along with self-certifications. Security obligations extend to comprehensive IT controls under a suite of VA-specific clauses covering information system design, hosting, security testing, and accessibility compliance with Section 508 and WCAG 2.0 Level AA. The contract mandates remediation of critical vulnerabilities within seven business days and all other patches within thirty days. Mandatory deliverables include AI system documentation, compliance monitoring plans, master schedules, and attestations for artificial intelligence usage, requiring contractor transparency and prior approval for any AI systems deployed. Subcontracting is limited to no more than 50% of the work, and sustainable products meeting Energy Star or FEMP criteria must be used. All physical shipments require tamper-evident packaging, documented chain-of-custody, and secure shipping channels. Proposals are due by June 3, 2026, and must include signed certifications for SDVOSB status, subcontracting compliance, AI usage, and sustainable product usage, with no pricing data provided in the solicitation.