DA10--Pharmacy Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)

The Department of Veterans Affairs is seeking a vendor to provide pharmacy staff scheduling software access and support services for the Dallas VA Medical Center under solicitation 36C10B26Q0122, with a response deadline extended to May 29, 2026, at 1:00 PM EST. The requirement centers on delivering a cloud-based scheduling platform that automates routine and on-call shift scheduling, supports competency assessments for 125 users including managers, supervisors, schedulers, and frontline staff, and ensures 24/7/365 availability with unlimited technical support during standard business hours (8 a.m. to 7 p.m. CST, Monday through Friday) and emergency-only support outside those hours. The solution must be fully hosted in a cloud environment and may be developed within the VA’s existing Microsoft Power Platform infrastructure under the condition that it adheres strictly to the VA baseline platform; while internal hosting is permissible, the vendor must acknowledge that contract award is contingent upon passing a SaaS review process. The contract includes a one-year base period with four optional one-year extensions, for a maximum total duration of five years, and is restricted to the Dallas site only. The solicitation operates under a tiered award process prioritizing Service-Disabled Veteran-Owned Small Businesses, followed by Veteran-Owned Small Businesses, then other Small Business categories with preference given to 8(a), HUBZone, and Women-Owned Small Business participants, and finally large businesses. Award will be made to the lowest-priced responsive and responsible offeror, with the Government conducting a streamlined evaluation process focused on the lowest quote first. All proposals must not exceed $30,000 per year, be submitted exclusively via email to Justin Daniel and Evan Schliessman, and must not include hyperlinks or embedded attachments. The contractor must comply with stringent VA security protocols, including VAAR Security Clauses that supersede other provisions, the National Industrial Security Program Operating Manual, FIPS standards, the Privacy Act of 1974, and Section 508 accessibility requirements. Personnel must undergo background investigations equivalent to VA employees and complete VA elevated access protocols for privileged system access. The vendor must implement tamper-evident packaging and chain-of-custody documentation for any physical deliveries, and provide monthly progress reports due on the tenth calendar day of each month. The contract includes mandatory clauses covering executive compensation reporting, subcontracting limitations, combating human trafficking, equal opportunity for veterans and individuals with disabilities, and prohib