DB02--FY27 RayStation Support and Maintenance Services

Notice Type: Special Notice of Intent to Sole Source
This is a SPECIAL NOTICE ANNOUNCEMENT ONLY. The Department of Veteran Affairs (VA), VISN 8 Network Contracting Office, James A. Haley Veterans Hospital (JAHVH), 13000 Bruce B. Downs Blvd., Tampa, Florida 33612, intends to award a sole source contract to RaySearch Americas, Inc., 350 5th Avenue, Ste. 5000, New York, NY 10118. The Contractor shall furnish all labor (on-site or remote), equipment, and consumables necessary to provide RayStation Support and Maintenance Services at the JAHVH. The base period of performance is for a base year of 12/1/2026 11/30/2027 and four (4) Option Years with only one source, RaySearch Americas, Inc. under the authority Federal Acquisition Regulation (FAR) Part 13.106-1(b)(1).
This contract requires Software Support for the RaySearch Raystation Treatment Planning System to include Application and Operating System Software Updates that shall include on-site or remote labor, travel and parts necessary to complete safety, performance and reliability modifications to existing equipment software and any and all patches and upgrades specified by RaySearch Laboratories to keep the system up to date and operational. This shall include phone support, preferential scheduling of service calls, 2 hour priority telephone response time, and remote support.
Response: Responses to this Special Notice should be able to demonstrate the firm's ability, capability, and responsibility to deliver the service listed above. The purpose of this Special Notice announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HUBZone and other Small Businesses interested and capable of providing the services described above. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. No funds have been authorized, appropriated, or received for this effort. Responses should include the following information: Business name, address, business size and Socioeconomic Category (HUBZone, 8(a), Service-Disabled Veteran, Small Business, Large Business, etc.), and point of contact to include e-mail address and telephone number. All offerors must be registered in the System for Award Management (www.sam.com) and Representations and Certifications must be completed prior to any future award. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to provide the full maintenance and repair service on equipment listed.
Determination by the Government not to compete this proposed contract based on responses to this notice is solely within the discretion of the Government.
Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this Special Notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 334517 - Irradiation Apparatus Manufacturing with a size standard of 1,200 Employees.
Any offeror capable of providing this Software Support and Maintenance Service shall notify the Contracting Officer by email within six (6) calendar days from the date of the publication of this special notice.
***Responses must include written documentation showing your company is an authorized Software Support and Maintenance Service provider for the RayStation Treatment Planning System.***
All information is to be submitted no later than 12:00 PM EST., November 9, 2026, to: contact@example.gov.