De-escalation and Worker Safety Training Services

This subcontract for De-escalation and Worker Safety Training Services supports prime contractors working on projects for the Massachusetts Executive Office of Aging and Independence. The selected provider will develop and implement evidence-informed workforce training focused on crisis response, de-escalation techniques, and general worker safety for field staff. The instructional approach must utilize simulation tools and scenario-based learning to ensure practical application of skills. The contractor is required to hold professional certifications in crisis intervention or de-escalation, such as CPI. Key deliverables include the execution of training sessions, the provision of all instructional materials, and the submission of detailed competency reports. The work is centered in Boston, Massachusetts, with a response deadline for the solicitation set for November 13, 2026.